There are two types of Users in Medchart: Admin Users and Regular Users. We recommend that Partners, Lawyers, and Office Administrators are registered as Admin Users.
Below outlines what privileges each user type has:
Admin User Capabilities
- Download/Upload Authorization Forms
- Create Clients
- Request Records
- Approve/Reject HIC Invoices for Their Own Requests
- Download All Records
- Cancel Requests
- Set Auto-Approval Limits for HIC Invoices
- Set Admin-Approval Requirements for Invoices
- Approve/Reject HIC Invoices for Other Users' Requests
- Edit Organization Information (firm name, logo, billing contact, etc.)
- Add Credits to Account
- See Account Balance and Invoice
- Add Staff Users
- Create Staff Groups
Regular User Capabilities
- Download/Upload Authorization Forms
- Create Clients
- Request Records
- Approve/Reject HIC Invoices for Their Own Requests
- Download All Records
- Cancel Requests
If you have questions or feedback, please feel free to reach out to us at support@settlit.legal.